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Need a hand?

Help with NotchNook, Magic Dock, purchases and licenses.

Find your license

Choose the edition you purchased and use the email address entered at checkout.

Download: NotchNook Pro · NotchNook Classic

Activate NotchNook

Open the Nook, right-click an empty area and choose Settings → License. Enter the purchase email and license key exactly as they appear in your activation email.

Subscription and billing

Use the billing link in the app’s license settings to manage or cancel your subscription. For a purchase or refund question, email hi@lo.cafe with the email used at checkout. See our purchase and refund policy.

Help with an existing license

If your license does not activate automatically, our team can help find and review your purchase. Email hi@lo.cafe with the purchase email and your receipt if you have it. If you already wrote to us, reply in that conversation.

Magic Dock

For trial, license or refund questions about Magic Dock, write to hi@lo.cafe. Downloads and release notes live on magicdock.app.

Something else?

Send your app version, macOS version and a short description to hi@lo.cafe. Never send payment card details.