[lo.cafe](https://lo.cafe/)/Help

# Need a hand?

      Help with NotchNook, Magic Dock, purchases and licenses.

      [Licenses
### Find your license
Choose the edition you purchased and use the email address entered at checkout.Recover Pro license →](https://lo.cafe/recover-license/)
      [Downloads
### Download NotchNook
NotchNook Pro and NotchNook Classic, from the official download.Download →](https://lo.cafe/notchnook/download/)
      [Guides
### Care and support articles
Permissions, versions, purchase help and how to send a useful report.Read the guides →](https://lo.cafe/journal/#care-support)

## Find your license
Choose the edition you purchased and use the email address entered at checkout.
[Recover Pro license](https://lo.cafe/recover-license/)[Recover Classic license](https://lo.cafe/resend)
Download: [NotchNook Pro](https://lo.cafe/notchnook/download/) · [NotchNook Classic](https://lo.cafe/download?locale=en)

## Activate NotchNook
Open the Nook, right-click an empty area and choose Settings → License. Enter the purchase email and license key exactly as they appear in your activation email.

## Subscription and billing
Use the billing link in the app’s license settings to manage or cancel your subscription. For a purchase or refund question, email [hi@lo.cafe](mailto:hi@lo.cafe) with the email used at checkout. See our [purchase and refund policy](https://lo.cafe/terms/#section-4).

## Help with an existing license
If your license does not activate automatically, our team can help find and review your purchase. Email [hi@lo.cafe](mailto:hi@lo.cafe) with the purchase email and your receipt if you have it. If you already wrote to us, reply in that conversation.

## Magic Dock
For trial, license or refund questions about Magic Dock, write to [hi@lo.cafe](mailto:hi@lo.cafe). Downloads and release notes live on magicdock.app.

## Something else?
Send your app version, macOS version and a short description to [hi@lo.cafe](mailto:hi@lo.cafe). Never send payment card details.

Source: https://lo.cafe/help/